Standard Shipping: 10 - 20 days.
Fast Shipping: 4 - 8 days.
Note: Due to regional differences, the actual delivery time may vary, and the delivery time in remote areas may be longer..
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
We are committed to creating a comfortable and well-pleasing shopping experience at Wholesalerhinestone.shop. That's why we offer an easy 30-days Return/ Exchange service for all purchases. Below are the detailed instructions on how to process a return or exchange. All the policies begin from the date you received the product to the date the problem was reported to us first. Please see whether either of these pertain to you and if the item(s) are covered by our 30 Return & Exchange Policy.
The following reasons are covered by our 30 days Full Coverage Return/Exchange Policy. (Customer is responsible for return postage fees, and replacement postage fees. WholesaleRhinestone will refund all shipping fees.)
We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
Paint is chipping, Crystals fall off, etc. (We will only exchange the item(s) for the same product, or for the item(s) of equal or lesser value.
The following reasons are covered by our 30 days of Limited Coverage Return/Exchange Policy. (Customer is responsible for return postage fees, and replacement postage fees. WholesaleRhinestone does not refund any shipping fees.)
You chose the wrong size rhinestone(s).
Personal Reasons due to changed mind, personal taste, etc.
Return Service Procedure: Please contact our service staff, and attach clear photos of the items that represent a quality issue.
Please follow the instructions that are provided by our customer service team.
Returns will be processed within 5 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 5-7 additional business days for the funds to be credited to your account used during checkout.
Return address (only for receiving return items):
Please contact our customer service representatives to request a return address.
Note:
1. Before you return the item(s), please communicate with our customer service email about your return requirements, and we will try our best to help you find a better solution than return and exchange.
2. Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
Please contact one of our customer service representatives to request a return authorization and the return instructions.
CANCELLATION POLICY
Once your order has been submitted we will ship your order out in 1-3 days.
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.
Wholesalerhinestone.shop reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
티셔츠에 라인스톤을 사용했는데 정말 예쁘네요!
돌은 정말 어둡고 싸게 보이지 않습니다(대부분의 빨간색 라인스톤처럼)
우연히 이 사이트를 발견했어요. 소통도 잘 되고 제품도 훌륭해요. 다른 회사처럼 하루아침에 되는 건 아니지만, 돈만큼의 가치를 얻을 수 있어요. 사이즈도 다양하고요. 핫픽스 라인스톤을 사려면 여기가 제 단골이에요!!!
배송도 좋았고, 티셔츠와 마스크에 딱 맞는 라인스톤이었어요.
더 많이 구매할 것입니다.
소통이 원활해요.사랑스러운 제품
호주 우체국에서 첫 번째 소포를 한 달 이상 분실한 후, 두 번째 소포를 무료로 받았습니다.
WholeRhinestone에 상황을 알렸더니, 즉시 같은 주문 상품을 다시 보내주셨습니다. 그러는 동안 상품이 발송되어 배송 중일 때, 호주 우체국에서 제 소포를 찾았다는 연락을 받았습니다. WholeRhinstones에 이 사실을 알리고 새로 발송된 소포를 받으면 반송해 달라고 요청했습니다. 하지만 WholeRhinstones는 반송하지 말고 두 번째로 발송된 소포를 보관하라고 했습니다.
소포 분실에 대한 책임이 고객에게 있지 않더라도 처음부터 끝까지 서비스를 제공하는 훌륭한 회사입니다.
가입 해 주셔서 감사합니다!
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