FAQ
Rhinestone Format Selector & Comparison Guide
| Format | Surface Compatibility | Required Tooling | Wash & Wear Durability | Application Speed | Best Project Use |
|---|---|---|---|---|---|
| Flat Back (Non-Hotfix) | Hard surfaces, acrylic, metals, glass, nail beds, plastics, non-heat-resistant fabrics. | Craft adhesive (e.g. B-7000, gem glue), wax picker pen, tweezers. | Strong adhesion on rigid surfaces; gentle hand-wash only on fabrics. | Moderate; requires adhesive cure time (24–48 hours). | Nail art, phone cases, tumblers, footwear, accessories. |
| Hot Fix | Heat-resistant fabrics such as cotton, denim, linen, polyester blends, lycra. | Hotfix applicator wand, commercial heat press, or iron (no steam). | High wash resistance; machine washable on gentle cycle inside out. | Fast; heat activates backing adhesive in 10–20 seconds, sets on cooling. | Dancewear, T-shirts, sportswear, apparel, large garment batches. |
| Sew-on | All apparel fabrics, fine silks, wool, knitwear, structured couture. | Needle and high-strength thread (nylon/polyester) or beading wire. | Maximum mechanical durability; withstands dry cleaning and friction. | Labor-intensive; requires manual hand-stitching or machine sewing. | Bridal gowns, stage costumes, evening wear, figure skating dresses. |
| Glue-on | Non-porous solid substrates, wood, leather, ceramics, mixed media. | Industrial epoxy or specialty glue, precision dispenser, wax pen. | Very durable against impact and daily moisture when cured. | Moderate; allows placement adjustment before glue sets. | Tumblers, hard-shell gadgets, leather accessories, home decor. |
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2. How do I know if my order has been successfully placed?
You will receive an Order Confirmation email from Wholesalerhinestone.shop after you have successfully placed your order. Containing order detail information, it will be sent to the email address you have provided. Please print and retain your records. If you did not receive a confirmation email for any reason, please click the resent button or contact us at service@wholesalerhinestone.shop.
3. What can I do if I received a wrong merchandise or a defective product?
If your online order contains a product that has a material or manufacturing flaw, we will confirm whether there are some problems in delivery or the product has a quality problem. Please contact us and we will pick up the product for inspection and better assistance.
4. About Customs Duty
All international orders are subjected to duties, taxes, and fees as determined by their local government. For any detailed information about duty and fees that are associated with the shipment, please contact the local government.
5. Does your company do OEM special orders?
We can manufacture special OEM orders for you in your desired style & color. This would be considered as a special order and could take about one month for delivery. So if you are ordering it for a special occasion, please take the delivery time into consideration. For more details, please contact us.
6. Can I change or edit my order once it has been placed?
We are sorry to inform you that you cannot change or edit the order information (includes billing and shipping details, changing items, combining orders or adding items to the existing order) once it has been placed. If you insist on changing or canceling your order, please contact our staff in ten days after you confirm the order.
7. Do you ship to my address?
Before you place the order, you could tell us your address. We will check and confirm it for you.